Terms of Service
Last updated: 11 April 2026
Operator:Creator Camp Ltd, a company registered in the United Kingdom (“we”, “us”, “our”).
Registered office:Suite Ra01, 195–197 Wood Street, London, United Kingdom, E17 3NU
Contact: contact@poby.app
1. Definitions
“Site” means our website that promotes and supports Poby (including any subdomains we operate).
“App” means the Poby mobile application for iOS, made available by us (including through the Apple App Store).
“Services” means the Site and the App, and any related services we make available to you (including accounts, syncing, and in-product features).
“You” means the person using the Services.
2. Who we are
We operate the Services. The Site presents information about Poby. The App is our software for meal and nutrition logging and related features.
3. Agreement
By accessing or using the Services, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.
We may update these Terms. The “Last updated” date will change. Continued use of the Services after changes constitutes acceptance of the revised Terms, except where applicable law requires otherwise (including where you have mandatory rights as a consumer).
4. Eligibility
The Services are intended for users aged 18 and over. By using the Services, you represent that you meet this requirement.
5. The Services; availability; changes
5.1 Site
Content on the Site is for general information and marketing unless we expressly say otherwise. It does not replace the Terms that apply to the App.
5.2 App
The App is provided subject to these Terms, our Privacy Policy, and (where applicable) Apple’s terms for the App Store and for in-app purchases. Features, design, and availability may change. We do not guarantee uninterrupted or error-free operation.
5.3 No guarantee of availability
The App may not be available in every country or language, and App Store availability is controlled in part by Apple.
5.4 Changes
We may modify, suspend, or discontinue parts of the Services where reasonably necessary (for example for security, legal compliance, or product improvement). We will take account of your legitimate expectations where the law requires us to.
6. Accounts and security
6.1 Registration
Parts of the Services may require an account (for example via Sign in with Apple or Google). You agree to provide accurate information and to keep it up to date.
6.2 Credentials
You are responsible for activity under your account and for keeping your device and sign-in methods secure.
6.3 Suspension
We may suspend or terminate your access as described in Section 16.
7. Subscriptions and payments (App)
7.1 Paid features
The App may offer paid features or subscriptions (for example “Poby Premium” or similar branding). Paid subscriptions are billed by Apple through your Apple ID.
7.2 Auto-renewal
Subscriptions may renew automatically until cancelled in accordance with Apple’s rules. You can manage or cancel subscriptions in Apple’s settings (for example: Settings → Apple ID → Subscriptions on your device). Apple’s own terms and policies also apply to payments and refunds.
7.3 Pricing
Displayed prices may change. Taxes and currency may be determined by Apple or applicable law.
8. Licence to use the App
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to download and use the App on Apple devices you own or control, as permitted by Apple’s usage rules.
You must not:
- copy the App except as permitted by law;
- reverse engineer it except where statutory rights apply;
- rent, sell, or sublicense it; or
- use it to build a competing product.
9. Acceptable use
You agree not to:
- (a) use the Services unlawfully or in a way that harms others, our systems, or third parties;
- (b) attempt to gain unauthorised access to our systems, other users’ data, or linked services;
- (c) scrape, overload, or automate access to the Site in a way that impairs performance, except as allowed by robots.txt or with our written consent;
- (d) misuse the App or its APIs (including probing, bypassing limits, or interfering with security or billing);
- (e) upload or submit unlawful, harmful, or abusive content (including content that infringes others’ rights);
- (f) misrepresent your identity or submit false information through forms, the App, or email.
Breach of this section may result in suspension or termination as described in Section 16.
10. Your content; licence to us
10.1 Your content
You may submit content through the Services (for example meal descriptions, photos, or similar inputs) (“Your Content”).
10.2 Licence
You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, display, and sync Your Content as reasonably necessary to provide, secure, and improve the Services—including operating AI features you choose to use—in line with our Privacy Policy.
10.3 Responsibility
You are responsible for Your Content and warrant you have the rights needed to grant the licence above. You must not submit content you have no right to use.
11. AI features
11.1 Nature of AI
Parts of the Services may use automated or AI-assisted features (for example estimates or suggestions). Outputs are informational and may be incomplete or incorrect.
11.2 Not professional advice
The Services are not intended to diagnose, treat, cure, or prevent any disease. Nothing in the Services (including AI outputs) is medical, dietary, or nutritional advice. For health decisions, consult a qualified professional.
11.3 Third-party technology
AI features may rely on third-party infrastructure or models as described at a high level in our Privacy Policy.
11.4 Experimental or beta features
We may offer experimental or beta features. They are provided “as is”, may be less reliable than other parts of the Services, and may be modified or discontinued at any time.
12. Intellectual property
The Site, the App, and their content (including text, graphics, logos, layout, and branding such as “Poby”) are owned by Creator Camp Ltd or our licensors and are protected by trade marks, copyrights, database rights, trade secrets, and other intellectual property and similar rights.
You may view the Site and use the App for personal, non-commercial purposes in line with these Terms. You must not copy, modify, distribute, or create derivative works from our materials without permission, except as allowed by law.
13. Third-party services
The Services may link to or integrate third-party sites or services (including Apple, sign-in providers, hosting, analytics, or AI providers). We are not responsible for their content or practices beyond what the law requires. Your use of third-party services is at your own risk and subject to their terms.
14. Disclaimer
The Services are provided “as is” and “as available”. To the fullest extent permitted by applicable law, we disclaim all warranties whether express, implied, or statutory, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement, except any that cannot be excluded by law.
15. Limitation of liability
To the fullest extent permitted by law, Creator Camp Ltd will not be liable for any indirect, consequential, special, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Services.
Our total liability for all claims arising from or related to the Services in any 12-month period is limited to the greater of £100 and the total amount we receive from you or on your behalf (for example from Apple in connection with App subscriptions) for the Services in the 12 months before the event giving rise to the claim, except where liability cannot be limited under applicable law (including death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under English law).
If you are a consumer, you may have statutory rights under UK consumer law that are not affected by these Terms to the extent they cannot lawfully be limited.
16. Termination
We may suspend or terminate your access to the Services if you materially breach these Terms, create risk or legal exposure for us, or where required by law.
You may stop using the Services at any time.
Upon termination, your licence to use the App ends.
You may request deletion of your account in accordance with our Privacy Policy.
17. Privacy and cookies
Our processing of personal data is described in our Privacy Policy. We may use cookies and similar technologies on the Site (including analytics) in line with that policy and your consent choices where required.
18. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your place of residence.